Sifrling

FAQ

💎 1. Who is Sifrling?

Sifrling is a brand dedicated to crystal jewelry and healing crystals.
We design unique crystal pieces that are not only beautiful accessories but also carry healing energy to support balance, self-care, and intention setting.
👉 Our main focus is on original Sifrling-designed crystal jewelry, while custom-made pieces are offered as a special service for those with unique stories or milestones.

✨ 2. How do I know which crystal is right for me?

Choosing your crystal can be simple and intuitive.

  • You can start from your birthday, zodiac sign, or personal goals.
  • Or simply trust your intuition and select the crystal you feel most drawn to in the moment.
    Remember: the crystal you choose is the one that resonates with your energy right now.

🌍 3. Do you ship worldwide?

Yes, we offer worldwide shipping 🌎. You can get our shipping cost from our shipping policy
Shipping costs and delivery times will be shown at checkout, depending on your location. Each order is carefully packed to ensure your crystal arrives safely.

🛒 4. How can I place an order?

Shopping with us is simple:

  1. Browse and select your favorite crystal jewelry design.
  2. Add it to your shopping cart.
  3. Complete checkout with your details and secure payment.
  4. Sit back and relax – your crystal will soon be on its way ✨.

💳 5. What payment methods do you accept?

We support major credit cards and PayPal for secure and encrypted transactions.
Your payment details are protected, so you can shop with confidence.

🔄 6. What is your return or exchange policy?

We want you to feel happy with your crystal jewelry:

  • If your item arrives damaged, defective, or incorrect, please contact us within 7 days for a replacement or refund.
  • Because crystals are natural and unique, The reason caused by the natural conditions would not be accepted. we recommend shopping mindfully, guided by your intuition.
  • For details, please read our disclaimer and return policy.

👤 7. Can I view my account and order history?

Yes! Simply log in to your Sifrling account to view your profile and track your orders.
You can also sign in easily with your social account login (Google / Facebook).

🎁 8. What is your custom crystal jewelry service?

Custom jewelry is a special service we offer for those who want something truly one-of-a-kind:

  • A piece to celebrate a meaningful life event.
  • A unique gift for someone special.
    We work with you to design a crystal piece infused with both healing energy and personal meaning.

🌟 9. Where can I follow Sifrling online?

We love connecting with our community! 🌿
Follow us for crystal tips, healing insights, and surprise crystal box launches:

💌 10. How can I contact you if I have more questions?

If you need help, just reach out to us:

  • Use the Contact Us form on our website.
  • Or email our support team luckycoinmarketgmail-com
    We’ll reply within 24–48 hours with warmth and care.